Online prep speeds driver license renewal process, reduces time in DMV
Release date: November 10, 2020
The Wisconsin Department of Transportation’s Division of Motor Vehicles (DMV) recognizes the elevated health risk to drivers over age 60 during this pandemic and has granted them an extension until January 21, 2021, to visit a DMV to renew their driver license with no late fee.
While drivers over age 65 are required to renew in person, a DMV visit need not take long. DMV offers these tips to reduce the time it takes to renew a driver license:
- Use the
Driver License Guide to fill in the form and submit it electronically
- Make an appointment through the
Driver License Guide
- Tell your concerns to the DMV Customer Service Representative when you check in
“For those not qualified to renew their driver license online, we’ve developed robust online tools to help reduce the amount of time of their visit,” DMV Administrator Kristina Boardman said. “We’re continually gauging the health risks of vulnerable populations and challenging our staff to find new ways to safely and efficiently serve customers.”
Here are other steps DMV has taken to protect the health of customers and employees:
- Made the decision to restrict all in-person transactions. DMV Customer Service Centers are open only for the issuance of Wisconsin driver licenses and identification cards.
- Allow qualified drivers ages 18 to 64 to renew their license online (wisconsindmv.gov/renewDL)
- Allow parents to verify teen eligibility and complete a
road test waiver so fewer people in DMVs
- Limit the number of customers within the DMV
- Allow space in the lobby for social distancing
- Require staff to wear protective gear and installed protective plastic barriers
- Sanitize facilities regularly
Drivers who no longer want to use their driving privilege but want identification can easily exchange their license for an ID online and a new ID card will be mailed. Details and other resources for aging drivers are available at
By limiting the number of people within DMVs, providing electronic submission of paperwork and appointments, and extending the deadline, Wisconsin DMV has taken measures to safely manage customers’ needs through this health crisis.
For more information, contact:
WisDOT Office of Public Affairs