Service - DMV Wait Times

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Description

For many customers, their primary contact with the department is through the Division of Motor Vehicles (DMV), and our DMV service centers conduct more than 2 million in-person transactions each year. Our goal is that all customers receive quality service within a reasonable amount of time, and our target is for 80 percent of customers to be served within 20 minutes of arrival at our 30 five-day ​DMV customer service centers​.​​

How is this measure trending?​​  Unfavorable​red down arrow

​​ More information

 

[1] Calendar Year - Current year data is year-to-date.

Service: High qual​ity and accurate products and services delivered in a timely fashion by a professional and proactive workforce.​​​