DMV technical staff is available to help with any online system problems Monday through Friday 8 a.m. to 4:30 p.m., however, processing can take place outside of this time frame. Some planned outages may occasionally occur. These outages will be communicated with sufficient lead-time to allow for any necessary contingency plans.
- WAMS ID/password questions
- Web Access Management System (WAMS) website
- Processing, Policies & Procedures
- Agent Partnership Unit (APU)
- Dealer Licensing
- Dealer Licensing Unit (DLU)
- Vendor issues
- Agents experiencing systems issues who are signed up to process through a third-party vendor, should contact their
vendor prior to contacting the Business & Consumer Services Unit (APU/DLU).
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Sign-Up/Technical troubleshooting
- How to contact a Wisconsin DMV representative