MAPSS Performance Improvement Program | Contacts |
Budget | Open Book
Within WisDOT the Continuous Improvement (CI) team is responsible for collecting improvement information and coaching department staff on various CI concepts. A point of contact within each division gathers division data and helps their team draft a division specific CI plan for each calendar year. These plans list proposed projects, training requests and a CI communication strategy.
WisDOT collaborates with the
Department of Administration's (DOA's) Strategic Management and Planning program to help Wisconsin's government operate more efficiently and effectively. WisDOT reports improvements to the Governor's Office through DOA by state fiscal year (July 1 - June 30).
DOA's Strategic Management and Planning program requires WisDOT project submittals to report at least one of the following
metrics.
- Annual hours repurposed
- Annual cost savings
- One-time cost savings
- Lead time reduction (days)
- Process steps eliminated
The graphics below summarize the improvement projects completed by the Divisions of Budget and Strategic Initiatives (DBSI), Business Management (DBM), Motor Vehicles (DMV), State Patrol (DSP), Transportation Investment Management (DTIM), and Transportation System Development (DTSD) in 2020 and 2021.
2022 Project Highlights
The Division of Motor Vehicles (DMV) processed over 970,000 new eNotify sign-ups, electronic application submissions, and online duplicate driver license and identification card transactions in 2021. This was an increase from about 700,000 in 2020. Learn more about how DMV helped Wisconsinites transition to these
electronic services.
Continuous Improvement Archive
2021 Project Highlights: Creating online dealer complaint form
Lean Improvement Projects
Contacts
Ryan Spaight Policy, Performance, and Research Section Chief Wisconsin Department of Transportation Division of Budget and Strategic Initiatives (608) 266-1322 ryan.spaight@dot.wi.gov
| Sebastian Ruiz Performance Improvement Analyst Wisconsin Department of Transportation Division of Budget and Strategic Initiatives (608) 266-2370 sebastian.ruiz@dot.wi.gov
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