Continuous Improvement at WisDOT

​​ MAPSS Performance Improvement Program | Budget | Open Book

Within WisDOT the Continuous Improvement (CI) team is responsible for collecting improvement information and coaching department staff on various CI concepts. A point of contact within each division gathers division data and helps their team draft a division specific CI plan for each calendar year. These plans list proposed projects, training requests and a CI communication strategy.

WisDOT collaborates with the Department of Administration's (DOA's) Strategic Management and Planning program to help Wisconsin's government operate more efficiently and effectively. WisDOT reports improvements to the Governor's Office through DOA by state fiscal year (July 1 - June 30).

DOA's Strategic Management and Planning program requires WisDOT project submittals to report at least one of the following metrics.

  • Annual hours repurposed
  • Annual cost savings
  • Lead time reduction (days)
  • Process steps eliminated

The graphics below summarize the improvement projects completed by the Divisions of Budget and Strategic Initiatives (DBSI), Business Management (DBM), Motor Vehicles (DMV), State Patrol (DSP), Transportation Investment Management (DTIM), and Transportation System Development (DTSD) from state fiscal year 2020​ through state fiscal year 2023​.

2023 Project Highlights

Wisconsin has over ​14,000 bridges, with more than 5,000 state bridges and another 9,000 local bridges. Seeking ways to become more efficient in the delivery of the local bridge program, the Division of Transportation System Development (DTSD) reviewed the bridge design process. DTSD discussed a plan to streamline the process by creating a tool that would perform the routine design and drafting portions of the work that require minimal effort to finalize standard bridge plans by the designer. Learn more about how DTSD repurposed more than $150,000 in bridge design costs to construction using their Standard Bridge Tool.

Continuous Improvement Archive

2022 Project Highlights: DMV electronic services

2021 Project Highlights: Creating online dealer complaint form

Lean Improvement Projects (2012-2018)


Daniel Lamm
Continuous Improvement Lead
Wisconsin Department of Transportation
Division of Budget and Strategic Initiatives
(608) 266-1477

Ryan Spaight
Policy, Performance, and Research Section Chief
Wisconsin Department of Transportation
Division of Budget and Strategic Initiatives
(608) 266-1322