Field Service Technicians are responsible for several key systems across the state. Technicians operate and maintain:
- The statewide microwave radio network
- Statewide P25 VHF trunked
Wisconsin Interoperable System for Communication (WISCOM) two-way radio system and
tower sites
- The Opto22 tower infrastructure alarm system
- The Wisconsin State Patrol's (WSP) legacy conventional two-way radio system and
Communication Unit dispatch centers
- The mobile WISCOM Site on Wheels (SOW)
- The Department of Natural Resources (DNR) conventional and digital two-way radio systems
- WSP's mobile and portable radios and vehicle repeaters
- WSP vehicle sirens, emergency lighting systems and mobile data computer equipment
- Technicians also repair radio equipment for other state agencies as needed
Positions:
- Network Communications Supervisor
- Network Communication Systems Analyst-Advanced
The Technical Services area is subdivided into three areas: Northwestern, Northeastern and Southern.
Northwest Technical Services Unit
Four technicians and one supervisor are responsible for the Northwest Technical Services area, covering 20 counties: Douglas, Bayfield, Ashland, Burnett, Washburn, Sawyer, Polk, Barron, Rusk, St. Croix, Dunn, Chippewa, Taylor, Pierce, Pepin, Eau Claire, Clark, Buffalo, Trempealeau and Jackson.
Two service shops located in Eau Claire and Spooner are responsible for service at 32 tower sites, two dispatch centers and three Safety and Weight Enforcement Facilities (SWEFs).
Northeast Technical Services Unit
Eight technicians and one supervisor are responsible for the Northeast Technical Services area, covering 29 counties: Iron, Vilas, Forest, Florence, Price, Oneida, Lincoln, Langlade, Oconto, Marinette, Marathon, Shawano, Menominee, Wood, Portage, Waupaca, Outagamie, Brown, Kewaunee, Door, Adams, Waushara, Marquette, Greek Lake, Winnebago, Fond du Lac, Calumet, Manitowoc and Sheboygan.
Five service shops located in Wausau, Tomahawk, Green Bay, Fond du Lac and Rubicon are responsible for service at 56 tower sites, one dispatch center and four Safety and Weight Enforcement Facilities (SWEFs).
Southern Technical Services Unit
Seven technicians and one supervisor are responsible for the Southern Technical Services area, covering 23 counties: La Crosse, Monroe, Juneau, Vernon, Richland, Sauk, Columbia, Dodge, Washington, Ozaukee, Crawford, Grant, Iowa, Lafayette, Dane, Green, Rock, Jefferson, Waukesha, Walworth, Milwaukee, Racine and Kenosha.
Three service shops located in Tomah, DeForest and Waukesha are responsible for service at 38 tower sites, three dispatch centers, and six Safety and Weight Enforcement Facilities (SWEFs).