Information Technology (IT) Professional Careers

Members of this unit develop, maintain and support the Traffic and Criminal Software (TraCS) application, an automated reporting system for all Wisconsin law enforcement agencies. The technical expertise of the unit assures reliable and secure transmission of TraCS data to various endpoints across the state and beyond.

This until also develops, maintains and collects data on over 20 forms used by more than 400 law enforcement agencies through TraCS. Forms created and supported by the unit include, but are not limited to, the DT4000 Crash Report, Uniform Traffic Citation, Natural Resources Citation, Non-Traffic Citation, Pursuit, Incident, Use of Force and Arrest-Related Death (UFAD), Warning form and Driver Condition Report. The unit also hosts an annual statewide TraCS Users Conference training event for over 550 agencies that use TraCS.

Unit members serve as data stewards for Wisconsin DT4000 motor vehicle crash data and perform fatal crash reporting through the National Highway Traffic Safety Administration's Fatality Analysis Reporting System (FARS). This unit also provides frontline support to law enforcement users and the public for a host of crash data-related collection systems, including the WisDOT's Driver Report of Crash (DROC) and Insurance Reporting on Crash (IROC) web applications. Members also work closely with the Wisconsin Traffic Operations and Safety (TOPS) Laboratory and TraCS Unit on crash data collection and improvement efforts. Crash data is then made available to the public and to traffic safety entities through various means, including the Wisconsin TOPS Lab's WisTransPortal System and Community Maps.

Members of this unit are sworn law enforcement officers who, in addition to using various law enforcement technologies in the field, serve as liaisons between the section's technical areas and law enforcement users. Unit members are involved in technology evaluations, field testing of new products, and first-line technical support for law enforcement users. Members also provide tailored training and documentation for internal and external law enforcement users and assist in the administration of Mobile Architecture for Communications Handling (MACH), WisDOT's police pursuit data collection process (through TraCS), and other hardware and software.

Members of this unit combine with their WisDOT partners and the division's Network Services Unit (BNEDI) to provide IT hardware and software support for State Patrol. In addition, the unit supports Mobile Architecture for Communications Handling (MACH) software, which serves as the computer-aided dispatch (CAD) software for the division. MACH is also supported and made available for external agencies as an automatic vehicle location (AVL), TIME system query portal, and secure communications tool for public safety agencies across the state.