​TraCS FAQS

Frequently Asked Questions​​

• System Administrators​
• Office staff and Users

System Administrators​

• 8-Digit-UTC-Document-Numbers
• Access Level not changing for User
• Advanced automation features do not work
• Badger TraCS Current Issue List
• Blackout dates not working
• Cannot get the Windows service for batch transmission to start
• Can't install citation numbers on mobile (network)
• Change network server
• Common Errors and Issues
• Configure SMPT Connection
• Configuration Wizard Changes in Fall 2018
• Custom Data Exports for RMS
• Distribution install file not updating mobiles
• Document Number Change feature
• Driver Condition Zip File Named Incorrectly
• External search errors and issues
• Field unit in offline mode
• Fix rank problem
• How are TraCS document numbers generated?
• How do I configure the SMTP connection using Gmail or Yahoo?
• How do I set form preferences for officer name on printed reports?
• How do I set up the e-Time interface?
• How to Convert to Web Services
• Implement distribution logging
• Installing Citation Numbers on Mobiles Using VPN & SQL Databases
• Location Output Examples
• Machine ID Conflict
• Master Index Upgrade Issues and Resolutions
• MD5 Hash Error during Update
• Migrating from MS Access to SQL  ​​New!
• Net Motion seems to be causing issues
• Obtaining authorization for TraCS extranet
• Preventing NGEN Error during Installation
• Purge (Delete) Old Court Appointments
• Quick scene setup for TraCS
• Replacing a TraCS machine
• Re-run the WIPACK update
• Re-running a Distribution
• RMS errors: formatting
• RMS errors: PDF image
• Sample ordinance spreadsheet
• Setting up Excel spreadsheet to import into TraCS
• Setup eTime Interface
• SQL Database Optimize
• Statutory Basis for Citation Business Rules
• Testing SQL connect strings outside of TraCS
• TraCS Buttons Not Visible
• TraCS errors/issues
• Troubleshooting pin maps
• Turning On / Off Auto Importing the TLT Image into the TraCS Diagram Tool
• Unable to download same pack again from update server
• Unable to login after distribution
• Uninstalling TraCS Training Version
• User Attributes in AD
• User preferences not saving
• Using Email in TraCS

Office staff and Users


• Amended form--How to complete
• Amending a TraCS 7.3 Report Using TraCS 10
• At/From Highway Required--Validation Warning
• Cannot Re-transmit Citations and Crashes
• CitationAmend Access Level​
• Crash Form looks Validated but will not Validate / Transmit
• Diagram Tool—Fall 2018
• Document Number Change feature
• Fatal Supplement form--How to complete
• How Case/Folder/Contacts work
• How do I add a bitmap to my crash diagram?
• How do I know when I am running low on inventoried citations?
• I cannot edit my narrative after I issued the ticket
• No Forms Listed in Forms Manager Grid After Log In​
• Web Services Environment Overview ​ New!