Field service technicians work throughout Wisconsin to operate and maintain the statewide network consisting of microwave radio and data transport over fiber. They also manage two-way radio systems, including State Patrol legacy systems, Department of Natural Resources (DNR) Forestry and
WISCOM. WISCOM supports 48,765 total users, including 846 interoperable user agencies and 376 daily use agencies.
The technicians also maintain and repair the State Patrol’s fleet radio equipment, siren, and emergency lighting systems along with mobile video systems. The unit assists other state agencies as needed, including maintenance of the DNR two-way radio system and voice over internet protocol (VoIP) system.
The team is responsible for service at 141 tower sites, five dispatch centers and 13 Safety and Weight Enforcement Facilities throughout Wisconsin.