Filing a discrimination complaint

Title VI complaints

If you believe that while accessing WisDOT’s programs or activities, you have been discriminated against because of your race, color, national origin, sex, age or disability, you may file a complaint by mail, fax or email with:

Taqwanya Smith, Senior Title VI and ADA Coordinator
Office of Business Opportunity and Equity Compliance
Wisconsin Department of Transportation
4822 Madison Yards Way, 5th Floor South
Madison, Wisconsin 53705
Phone: (608) 266-8129
TTY: (800) 947-3529; WI Relay 7-1-1
Fax: (608) 267-3641
Email: taqwanya.smith@dot.wi.gov

You may also file a complaint with the FHWA or FTA Office of Civil Rights by email or mail at:

Federal Highway Administration
U.S. Department of Transportation
Office of Civil Rights
1200 New Jersey Avenue, SE
8th Floor E81-105
Washington, DC 20590
Phone: (202) 366-0693
Email: FHWA.TitleVIcomplaints@dot.gov
Website: https://www.fhwa.dot.gov/civilrights/file/

Federal Transit Administration
U.S. Department of Transportation
Office of Civil Rights
1200 New Jersey Avenue, SE
East Building, 5th Floor – TCR
Washington, DC 20590
Phone: 1-888-446-4511 or 711 (Relay)
Email: FTACivilRightsCommunications@dot.gov
Website: https://www.transit.dot.gov/regulations-and-guidance/civil-rights-ada/file-complaint-fta

ADA complaints

Complaints that a WisDOT program, service, or activity is not accessible to persons with disabilities, should be directed to:

Taqwanya Smith, Senior Title VI and ADA Coordinator​
Office of Business Opportunity and Equity Compliance
Wisconsin Department of Transportation
4822 Madison Yards Way, 5th Floor South
Madison, Wisconsin 53705
Phone: (608) 266-8129
TTY: (800) 947-3529; WI Relay 7-1-1
Fax: (608) 267-3641
Email: taqwanya.smith@dot.wi.gov

You may also file a complaint with the FHWA or FTA Office of Civil Rights by email or mail at:

Federal Highway Administration
U.S. Department of Transportation
Office of Civil Rights
1200 New Jersey Avenue, SE
8th Floor E81-105
Washington, DC 20590
Phone: (202) 366-0693
Email: FHWA.TitleVIcomplaints@dot.gov
Website: https://www.fhwa.dot.gov/civilrights/file/

Federal Transit Administration
U.S. Department of Transportation
Office of Civil Rights
1200 New Jersey Avenue, SE
East Building, 5th Floor – TCR
Washington, DC 20590
Phone: 1-888-446-4511 or 711 (Relay)
Email: FTACivilRightsCommunications@dot.gov
Website: https://www.transit.dot.gov/regulations-and-guidance/civil-rights-ada/file-complaint-fta

For a detailed overview of the complaint process, please review the Title VI Implementation Plan and Assurances

Statutory reference: Civil Rights Act of 1964, 49 CFR 21